Shipping and return policies for Spire

Shipping Info
United States customers can expect delivery of physical items in 1-2 weeks after your order is placed. Those outside of the Americas can expect shipping to take two to four weeks. In rare instances some shipments have arrived sooner than two weeks or later than four weeks. You will get a shipping confirmation email that includes a tracking number but due to limitations of the US Postal Service, it will only track your package to the point where it leaves the United States.
Return Policy
We offer an "exchange-only" return policy. Customer must pay for shipping to and from, unless the item is exchanged due to a defect or shipping error on our part. Please contact us in advance to determine shipping costs. Please note: We are not responsible for items lost, stolen, or damaged during transit.